Over the last two months as Gillian and I have traveled through south east Asia, we began to believe more and more that customer service wasn’t a very big priority. That was until our stay at Crown Lanta Resort on the hidden island on Koh Lanta.
Arriving at Crown Lanta we were greeted with smiles and arrival drinks and cool towels to freshen up a bit after our travel. We were shown to the open plan reception seating area where we chatted to Nine. He told about all the amenities this massive resort had including two pools, a private beach, spa, gym, reggae beach bar and two restaurants. Just as we were about to make our way to our room we crossed paths with the general manager Vichit. He welcomed us to his resort and wished us an enjoyable stay. We had only just arrived at the resort but Gillian and I were already blown away by the level of customer care and felt very welcome!
We were shown to our Ocean Sunset Villa by the lovely porters and were amazed at what we arrived at! We first stepped into a large living room area with a high ceiling and folding doors that led out to the balcony. Turning directly to the right we were greeted by a well lit bedroom with king sized bed which then led through to a bathroom- which I think may be even bigger than some bedrooms I have stayed in so far. It was huge. It even had a dressing table inside, along with a rainfall shower that looked out over the ocean. The villa was shear luxury.
Later that evening we decided to check out the gym and found that it was the best resort equipped gym we had been to since leaving the UK. There was a small rack of dumbbells, yoga mats, a bench, a treadmill, a crosstrainer and three cable machines and most importantly, air conditioning. Unlike, other hotel ‘fitness centres’ we have used before, there was enough for us both to get a good workout in.
The following morning Gillian and I woke to a perfect view of the calm ocean in front of us. It took us a while to register the beauty of where we were as it wasn’t easy to fully wake up from the comfort in our huge bed. We got dressed and made our way to breakfast at ‘The Peak’ restaurant. This restaurant, as the name suggests, is at the highest point of the resort and again has fantastic views out over the ocean with the rest of mainland Thailand on the horizon. The breakfast buffet will suit even the most fussy of eaters with cereal, pastries, salads, and hot food such beans and sausages. In addition to this there is an egg and pancake station where your food is made fresh in front of you. There is the usual tea and coffee on offer, but we were never left with an empty mug due to the staff always coming round and topping us up. And just to top it off they also have fruit smoothies that are were agin made fresh in front of us! The breakfast was incredible and had both Gillian and I left full but not overly stuffed. It was so uplifting to have fresh healthy food to give us the best start to the day, which again can’t be said for many places in Thailand.
Later in the day we decided to explore the resort and the many amenities that it had on offer. We wandered down to the first pool on offer which was connected to the luxury apartments next to it. From the bottom floor apartments, residents can walk out of their room into their balcony and walk straight into the infinity pool. The pool was in a very cool ‘V’ shape and must have been a good twenty five metres long so is ideal for keen swimmers who want to get in a few lengths. The other pool is the one that we spent most of the day at and for good reason. The pool is a good sized pool and easily accessible with lots of stair entries. Next to the pool is ‘The Cliff’ restaurant that serves up a number of snacks for lunch including wraps and salads, which are pretty well priced too! The spa is right next to this restaurant and there are treatment rooms with jacuzzis and saunas inside. Here, there are a huge collection of treatments on offer. Right next to The Cliff restaurant there is also the resorts private beach which admittedly was a bit small but was well kept and certainly tucked away from the rest of the island.
Later that evening we decided to head back up to The Peak restaurant for dinner and watch the sunset since it had such a fantastic view over the ocean. The resort had kindly presented us with vouchers for a free cocktail each since their Reggie bar was closed for renovation. We sat and had our drinks and meal as the sun set in the background. The food was well presented and tasted delicious! The atmosphere was peaceful with the only noise coming from the faint music in the background and the gentle breeze rustling the trees.
The following morning we were up and checking out early. We called for a shuttle to take us to reception and it was only a few minutes before the porter was at the door to help us with our bags. We had a quick and painless check out and were wished well on our onward travels.
As a whole, I can’t recommend Crown Lanta enough. Our stay at the resort couldn’t have been more perfect. There was nothing out of place, everything was so clean and well maintained. The staff were always happy to help and couldn’t have been anymore friendly and welcoming. Overall I would recommend Crown Lanta Resort to anyone who is looking to experience the true beauty of the Thailand, with a bit of luxury on the island of Koh Lanta.
We stayed on Crown Lanta’s 2 night, “Easy Breezy Package“inc transfer from KBV + lunch/dinner.
To relive our experience with an amazing 15% off your stay use discount code: TBLOG1
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Tel.: +66 (0) 7562 6999